WHAT IS THE RETURN POLICY?

You have 14 (fourteen) days from the delivery date of your order to make a return. Any item(s) you return must be in their original condition, unopened and unused, and with all packaging intact and labels attached. Miaanco can reserve the right to refuse to provide a refund if the returned item is not in its original condition. Once an order has been placed, Miaanco cannot accept any requests for cancellations. To request a return once items have been received, please contact via email link at the bottom of the website. 

If the return is approved, you will be sent an email with your return label. You may be responsible for paying for the return label that will be provided to you, and for a restocking fee, which together, will be determined upon approval. Once your return is received, Miaanco will send you an email to notify you that she has received your returned item; at which time, your refund will be processed and the applicable amount will be refunded to your credit card or original method of payment. Original shipping fees will not be refunded. The return label fee and restocking fee will be deducted from the total amount refunded to your original form of payment.

Orders placed Monday through Friday are fulfilled within 2-3 business days from (excluding high volume periods and holidays).
Orders placed after 1pm EST on Friday, Saturday, Sunday or on major holidays will be fulfilled within 2-3 business days.
Once your order ships, you will receive a shipping confirmation email containing your tracking number.

Please contact the customer care team via email linked below or via chat on Miaanco’s website. If your package has been lost in the mail OR if there are items missing from your order, please include your order number and any applicable pictures and my Customer Service team would be happy to help.

All item ship from USPS. Final shipping cost is calculated at check out. 

US Flat rate = $8.55 
New York Flat rate = $9.30